Are you facing a communication gap in business? If you are a small or large business owner, a freelancer, or a startup founder, Clients are calling on your personal number, which seems unprofessional, so you need to get a professional number. Due to the lack of a professional number, your brand value is less visible, and people lose trust in you and your brand. A toll-free number can change that presently, enhancing trust, branding, and customer support.
A trusted provider like 800.com can give you a professional business phone number, including vanity toll-free options and call management features — in minutes!
Let’s find out everything in this 800.com review, including features, real reviews, pricing, pros and cons, and how to get a discount using our 800.com coupon code.
What Is 800.com?
800.com is a cloud-based toll-free number provider platform that offers virtual phone numbers, voicemail, call forwarding, SMS & advanced analytics. Designed with small businesses in mind, the platform facilitates professional communications, eradicating the need for costly hardware or complex systems.
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Key Features & Benefits of 800.com
- Vanity Toll-Free Numbers: You can search and buy unique vanity numbers directly on the platform, ideal for brand recall and trust-building.
- Call Forwarding & Routing: Easily route calls to your mobile, office, or VoIP lines. Ideal for remote teams & startups that operate from additional locations.
- Voicemail to Email: Never miss a call. Get voicemails delivered straight to your email inbox with audio files attached.
- Call Analytics: Monitor call volume, source, and duration via a clean dashboard—great for marketing insights.
- SMS Messaging: You can send and receive text messages from your 800 number—a big plus for customer service & sales follow-ups.
- Multiple Users: Create sub-accounts or extra users—perfect if you’re running a small team or want to scale.
Pricing Plans: How Much Does 800.com Cost?
800.com offers 3 pricing tiers:
| Plan | Monthly | Yearly (Save up to 15%) | Includes |
|---|---|---|---|
| Personal | $23 | $19/month billed yearly | Unlimited minutes, Yes 3 numbers, Yes 3 users, Yes 3 extensions |
| Unlimited | $59 | $49/month billed yearly | Unlimited minutes, Yes 3 numbers, Yes 3 users,Yes 3 extensions |
| Pro | $149 | $127/month billed yearly | 5,000 minutes,Yes 5 numbers, Yes Unlimited seats, Yes Unlimited extensions |
Tip: Use an 800.com coupon code to get extra savings on your first payment. Click here to claim your exclusive 800.com discount.
All 800.com Plans Include the Following Features
Desktop & Mobile Apps
Manage your business communication on the go with 800.com fully functional mobile & desktop apps. Whether you’re in the office or travelling, you’ll have access to your toll-free number and tools at all times.
VoIP / Wi-Fi Calling
Make and receive calls using VoIP technology or a stable Wi-Fi connection—no landlines or standard phone services needed. This is ideal for remote businesses and digital entrepreneurs.
Call Forwarding
Redirect incoming calls to any phone number—mobile or landline. This ensures your business stays reachable even when you’re not at your desk.
Business Greeting
Set up a customized greeting for your business to make a strong first impression. It reinforces your brand and provides useful info like operating hours or call options.
Extensions
Add team member extensions under one main number, so each department or employee gets a dedicated line without needing separate phone systems.
Fax Number
Each plan comes with a virtual fax number, allowing you to send and receive faxes digitally—no physical machine required.
Call Recording
Record business calls for quality control, training, or legal purposes. Access your recordings anytime through your dashboard.
Business Texting
Send and receive SMS messages from your toll-free number. Great for customer service, promotions, and appointment reminders.
Call Analytics
Track call volume, duration, caller locations, and more through the real-time call analytics dashboard. Useful for improving marketing and sales performance.
API and Webhook Access
Developers can integrate 800.com with other apps or CRMs using the API and webhook tools, enabling workflow automation.
Voicemail Boxes
Set up multiple voicemail boxes for individual team members or departments, so no messages get lost or confused.
Voicemail Transcription
800.com automatically transcribes voicemails into text, which is sent to your email for quick reading and action—even when you can’t listen.
Standard Call Forwarding
Route calls to another number after a few rings. Ideal for solo entrepreneurs who want flexibility without missing calls.
Sequential Call Forwarding
Set multiple numbers where calls should ring one after another. If the first doesn’t answer, it moves to the next—perfect for teams.
Simultaneous Call Forwarding
All selected phones ring at once when a customer calls. Whoever picks up first takes the call—ideal for shared support teams or sales departments.
Call Screening
See who’s calling before answering. With call screening, you can choose whether to pick up, send to voicemail, or block the number entirely.
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Pros and Cons
✅ Pros
- Super easy setup (takes < 5 minutes)
- Customizable vanity numbers
- Clean, intuitive dashboard
- SMS + call routing in one place
- Mobile app available (iOS & Android)
- Strong customer support
❌ Cons
- Slightly higher price than basic competitors
- No international toll-free options
- SMS is not available on all numbers.
Who Should Use 800.com?
800.com is ideal for:
- Freelancers wanting a professional image
- Startups without a dedicated phone system
- Small businesses that need multiple team members answering calls
- E-commerce stores looking to improve conversion and customer trust
- Service providers (consultants, coaches, contractors)
If you’re looking for a simple, reliable, and brandable phone system, 800.com is a solid choice.
How to Use an 800.com Coupon Code
Getting a discount on 800.com is easy:
- Visit 800.com
- Choose your plan (Personal, Unlimited, or Pro)
- During checkout, enter your 800.com promo code
- Enjoy instant savings!
👉 Click here to apply your coupon code now and get started.
Note: Discounts usually range between 10–20%, depending on the current offer.
Alternatives to 800.com
Here are a few other providers worth mentioning:
Grasshopper
Another virtual phone system with solid features. Slightly cheaper, but lacks the vanity number marketplace of 800.com.
MightyCall
Great for small teams with basic needs. No vanity numbers and limited analytics.
RingCentral
Robust enterprise-level features, but more complex and expensive.
Still, 800.com stands out for its ease, vanity number support, and clear pricing—especially for solopreneurs and startups.
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Final Verdict
If you’re serious about projecting a professional image and want a flexible, scalable phone solution, 800.com is absolutely worth it.
With a sleek interface, great features, and strong support, it delivers excellent value—especially when paired with an exclusive 800.com discount code.
✅ Ready to take your business communication to the next level?
👉 Click here to sign up and grab your 800.com coupon code
Faqs
Is 800.com legit and trustworthy?
Yes, 800.com is a legitimate toll-free number provider with thousands of satisfied small business users. It’s been around for over two decades and is known for offering reliable virtual business phone numbers, including vanity numbers.
What kind of businesses should use 800.com?
800.com is ideal for small businesses, entrepreneurs, freelancers, and startups that want to build a professional brand image and enhance customer support through toll-free communication.
How much does 800.com cost per month?
Pricing starts from $19 per month for a basic plan. They also offer Standard and Pro plans with more features like call recording, SMS, and additional minutes. You can choose the plan that best suits your communication needs.
Can I get a vanity toll-free number on 800.com?
Absolutely! 800.com specializes in vanity toll-free numbers, allowing you to choose a custom, memorable phone number like 1-800-FLOWERS that aligns with your brand.
Does 800.com support text messaging (SMS)?
Yes, 800.com allows SMS features on select plans. You can send and receive text messages directly from your virtual toll-free number, making communication seamless.
How do I apply a coupon code on 800.com?
When signing up, there’s an option to enter a promo or coupon code during checkout. Enter your 800.com discount code to unlock savings. Click here to claim the latest 800.com coupon →
Is there a mobile app for 800.com?
Currently, 800.com does not offer a dedicated mobile app, but you can manage your account through a responsive web interface on any device, including smartphones.
What alternatives are there to 800.com?
Some strong alternatives include Grasshopper, RingCentral, and TollFreeForwarding.com. These also offer virtual phone systems, toll-free numbers, and additional features like call routing and integrations.
Does 800.com work internationally?
800.com numbers are primarily for the U.S. and Canada. For international coverage, you may need to look into providers like TollFreeForwarding or RingCentral, depending on your region.
Can I port my existing toll-free number to 800.com?
Yes, if you already have a toll-free number with another provider, you can transfer