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CallHippo is a virtual phone system aimed at sales and support teams, especially those that call customers in more than one country. This CallHippo review covers current pricing, which features sit on which plan, the refund policy, user ratings and alternatives.
Quick verdict: CallHippo offers a lot for the price: numbers in many countries, a power dialer, call recording and CRM integrations. It is worth a look for outbound sales teams. Be careful with billing, though. Charges are non-refundable, annual plans are owed in full if you cancel early and its Trustpilot rating is poor.
CallHippo at a Glance
| Best for | Sales and support teams that call internationally |
| Starting price | From $18 per user per month on annual billing |
| Number types | Local and toll-free, in 150+ countries according to CallHippo |
| Free trial | 10 days, no credit card |
| Refunds | None. Charges are non-refundable |
| Support | Chat and email, with phone support on the top plans |
| Website | CallHippo |
What Is CallHippo?
CallHippo is a cloud phone platform with a US entity in Delaware and its registered office in Ahmedabad, India. The company says it serves more than 5,000 businesses. You buy numbers in the countries where your customers are, and your team makes and receives calls through the web, desktop or mobile app.
The product leans toward outbound calling. Tools such as the power dialer, call analytics and CRM logging are a bigger focus than they are at providers like Grasshopper or 800.com.
CallHippo Pricing in 2026
These are the per-user prices shown on annual billing. Monthly billing is higher.
| Plan | Price per user (annual billing) | Calling | Notable features |
|---|---|---|---|
| Basic | $0, pay only for numbers | Pay as you go | Voicemail, SMS, click to dial, apps |
| Starter | $18 per month | 1,000 minutes in the US and Canada | Call forwarding, shared inbox, basic analytics, Zapier and Slack |
| Professional | $30 per month | Unlimited in the US and Canada | Call recording, IVR, AI transcription, CRM integrations |
| Ultimate | $42 per month | Unlimited in the US and Canada | Multilevel IVR, smart routing, single sign-on, account manager |
An Enterprise plan is also offered for teams of 50 or more.
Pricing notes
- One free number per user is included on paid plans.
- Unlimited calling does not cover toll-free or premium numbers. If you mainly want a toll-free line, check those rates first.
- SMS has a one-time setup fee of $20 per account.
- Annual billing is advertised as saving about three months of cost.
Key Features
- Numbers in many countries, including US toll-free on all seven prefixes
- Power dialer for working through call lists
- Call recording and IVR from the Professional plan
- AI voicemail and call transcription from the Professional plan
- CRM integrations with HubSpot, Salesforce, Pipedrive and Zoho from the Professional plan
- Shared inbox and analytics
- Desktop and mobile apps
Pros and Cons
Pros
- Low entry price for a feature-rich system
- Strong fit for international calling
- Power dialer and CRM integrations
- 10-day free trial without a card
- Good ratings on G2 and Capterra
Cons
- No refunds
- Annual plans must be paid in full if cancelled early
- Poor Trustpilot score, with many billing complaints
- Recording, IVR and CRM tools need the Professional plan or higher
- Phone support only on the top plans
- Terms are governed by Indian law, which matters if you ever have a dispute
What Users Say About CallHippo
Public ratings when we checked on October 5, 2026:
| Site | Rating | Reviews |
|---|---|---|
| G2 | 4.4 out of 5 | About 415 |
| Capterra | 4.4 out of 5 | About 690 |
| Trustpilot | 2.6 out of 5 | About 680 |
The split is sharp. On G2 and Capterra, users praise ease of use, quick setup and the integrations. On Trustpilot, close to a third of reviews are one star, and they mostly describe unexpected charges, refused refunds and slow support. Reports on call quality go both ways.
Who Should Use CallHippo?
CallHippo can work well if you:
- Run an outbound sales or support team
- Need numbers in several countries
- Want calls logged in your CRM automatically
Avoid it if you want a simple toll-free number for a small US business, or if a refund guarantee matters to you.
CallHippo Alternatives
- Quo (formerly OpenPhone): clearer pricing and a better fit for small US teams. Read our Quo review.
- Nextiva: higher price, but strong support and ratings. Read our Nextiva review.
- 800.com: 30-day money-back guarantee and a focus on toll-free numbers. Read our 800.com review.
- Grasshopper: a basic second line for solo owners. Read our Grasshopper review.
Compare them in our guide to the best toll-free number services.
CallHippo FAQs
How much does CallHippo cost?
On annual billing, Starter is $18 per user per month, Professional is $30 and Ultimate is $42. The Basic plan has no monthly fee, and you pay for numbers and usage.
Does CallHippo give refunds?
No. Its terms state that subscription charges are non-refundable.
Does CallHippo have a free trial?
Yes, 10 days with no credit card required.
Is CallHippo good for toll-free numbers?
It offers them, but unlimited calling does not apply to toll-free numbers. A provider built around toll-free service is usually simpler.
Related Comparisons
Final Verdict
CallHippo packs a lot of sales tools into a low monthly price, and for an international calling team it can be good value. The billing terms are strict, so treat the free trial as your test, start on a monthly plan and read the terms before you pay for a year.
How we reviewed: this review is based on CallHippo’s published pricing, terms and feature pages and on public user ratings, all checked on October 5, 2026. Prices and features change, so confirm the details on the provider’s site before you buy.
